Process Strategy & Innovation
Making good processes better
Digitalisation offers companies a unique opportunity to transform business processes into a real competitive advantage. The decisive factor is the consideration and optimisation of processes – end-to-end. Even without the extensive new implementations of software solutions, optimisation is often already possible for existing processes and business systems in the company.
Why processes are treading water
Established routines, inadequately used business applications, inefficient workarounds slow down processes – almost to a standstill. They are often highly individualised and the level of use and automation of the software standards is too low. The result is high operating costs and the idea of integrating core operational business processes and the call for best-of-breed for customer-oriented solutions are in direct competition.
Process Strategy & Innovation
KPS helps its clients to continuously improve processes and generate substantial ROI from day one. Our expertise in retail paired with a deep understanding of processes and technology are the necessary prerequisites for identifying and then exploiting optimisation potential. Technologies and data play an essential role, but so do people as users.
Our agenda
- Aligning E2E processes with strategic requirements
- Making processes transparent and measurable – uncovering process costs and cost drivers
- Harmonisation and optimisation based on existing applications
- Tools for continuous improvement and automation
- Optimising the “functional split” between leading systems
- Identification of technology gaps
- Further development of user acceptance
- Efficient use of technology and infrastructure
Process innovation and continuous improvement
In the “Innovation” and “Design” phases, feasibility is an important target variable; in the “Deployment” and “Continous Optimisation & Services” phases, stable operation, monitoring and continuous improvement are important.
The consulting packages cover the levels of process strategy, process management and process organisation.
The KPS consulting package is oriented towards measurable and assessable process potentials:
- Process efficiency in terms of time and quality
- Reduced process costs
- Rapid adaptation of processes to changing needs
- Simplification for the user
- Secure and robust processes
- Fast and high ROI
