Unified Commerce and Services
One platform for all channels. One CX partner for unified commerce.
Commerce is evolving fast
In just a few years, commerce has shifted from multi-channel to omnichannel, and now to unified commerce and services. This transformation is being fuelled by rising customer expectations and the rapid expansion of interaction channels. While the concept is well known, few companies have mastered it, and for many, the time to act is now.
At the same time, the technology powering customer experiences is undergoing its own revolution. Rigid, complex monoliths are giving way to flexible, scalable, and easily integrated architectures that can adapt at speed.
KPS helps you stay ahead
We design and deliver tailored digital commerce solutions that create seamless, scalable journeys across every touchpoint. By combining deep platform expertise with proven implementation frameworks, we enable businesses to grow faster, connect better, and operate smarter.
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We cover the full commerce spectrum
Mobile apps
We create high-performance iOS and Android apps that captivate users, build loyalty, and drive measurable growth. From boosting sales and average order value to ensuring your brand is always at your customers’ fingertips, our mobile solutions keep you connected and competitive.
Search
Turn search into your most powerful sales tool. KPS optimises ecommerce search to deliver highly relevant results, improve user journeys, and convert more visitors into customers.
Marketplace and dropship
Accelerate growth with a high-impact marketplace, dropship, or hybrid model. As your strategic transformation partner, KPS delivers everything from concept and strategy to operational readiness. We leverage enterprise platforms to launch, scale, and monetise your model with speed and success.
UX and design
Put human-centred design (HCD) at the heart of your business growth. Our expert UX managers apply certified HCD processes and proven methods to create experiences that delight users and deliver measurable business value.
KPS Continuous Improvement Service
Our continuous improvement service keeps your platform evolving. We optimise customer experiences, enhance agility, and unlock lasting value through an ongoing programme of data-driven enhancements that future-proof your business.
Technology services
We collaborate with leading digital commerce platforms to deliver tailored solutions that align with your growth ambitions.
Salesforce
As a trusted Salesforce partner, KPS helps you unlock the full potential of your Salesforce investment. With deep expertise across Salesforce Commerce, Agentforce and 360, we enable you to deliver seamless customer experiences, streamline operations, and accelerate growth.
Shopify
For businesses that need speed, simplicity, and a powerful ecosystem, Shopify offers an excellent platform for scaling e-commerce quickly. KPS works with Shopify to design seamless integrations and create custom storefronts that reflect your brand identity while keeping processes smooth and efficient.
SAP Commerce Cloud
KPS is one of the most experienced partners for SAP Commerce Cloud globally. We support end-to-end migrations, headless storefronts like Spartacus, and optimise platform performance to help you scale securely and efficiently.
Commercetools
A flexible and modern API-first platform ideal for composable commerce strategies. We help you implement fast and extensible solutions that support long-term agility.
Shopware
With its flexibility and open-source core, Shopware is ideal for brands seeking speed, adaptability, and innovation. KPS helps clients leverage Shopware’s capabilities to optimise and enhance their e-commerce platforms, ensuring robust performance and scalability.
Spryker
A cloud-native, enterprise-ready platform with strong support for B2B, B2C, and D2C models. KPS enables customised, high-speed Spryker implementations across industries.
Our services. Your growth.
KPS delivers the strategy, technology, and expertise to help you grow faster, connect better, and operate smarter. We design seamless customer journeys, implement powerful commerce platforms, and optimise your operations for performance and scalability. Every service we offer is built to accelerate results, maximise ROI, and give you a competitive edge in the digital marketplace.
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Success stories
Trusted by leading brands to transform CX and drive growth
The White Company
eCommerce Transformation
The White Company’s mission is clear: to be the global destination for effortless, stylish living. This makes look and feel not just important, but central to the brand’s identity and appeal.
Across its 60+ UK stores, every detail is intentionally crafted to create a tranquil oasis: fresh, stylish, and minimalist. Bringing that same calm, uncluttered, and relaxed experience into the digital space, however, presented an entirely different challenge.
s.Oliver Group
Laying the foundation for true omnichannel
As part of the S4 Excellence project, s.Oliver digitised its entire goods and value flows by implementing SAP Fashion Management Solution alongside SAP S/4HANA for global finance. The global finance solution went live first, followed by a phased, brand-by-brand rollout of merchandise management and retail processes.
Brakes
Building a future-ready B2B commerce platform through continuous improvement
By 2024, growing online demand and evolving customer expectations meant Brakes needed greater agility, performance, and personalisation from its commerce platform. The business faced challenges including infrastructure constraints, increased system load, and the need for advanced B2B capabilities. In addition, Brakes aimed to modernise and unify the customer experience across multiple storefronts, driving higher satisfaction, loyalty, and trust. To achieve this, Brakes partnered with KPS, leveraging our expertise in B2B commerce transformation and continuous improvement.
All about KPS Composable Booster
KPS Composable Booster is our proven architecture template that fast-tracks your move to a modular infrastructure. It delivers significant performance gains for your online shop, customer portal, or marketplace, getting you to market faster and operating smarter. Discover how this accelerator can power your growth in the following pages.
Expert Talk Video & Demo
Accelerate your move to composable architecture
Ready to kickstart your journey into the world of Composable Architecture? In our KPS Expert Talk, you’ll get a first-hand look at our ready-to-use architecture template through short, insightful videos. Learn how to unlock flexibility, speed, and scalability, and get answers to all your questions from our experts.
Composable
KPS Composable Booster: Your fast track to composable architecture
Why start from scratch when you can launch faster? The KPS Composable Booster accelerates your move to composable architecture by providing pre-defined, best-of-breed software components already integrated and ready to go. Whether B2B, B2C, or marketplace, we streamline the path to your new commerce platform or digital experience platform (DXP) so you can focus on growth, not complexity.
News
KPS + Enterspeed: Powering composable architecture success
Our partnership with Enterspeed takes composable architecture to the next level, delivering unmatched flexibility, multi-source integration, and rapid innovation. Together, we enable businesses to move faster with a developer platform that’s quick to implement and easy to adapt. Change and combine data sources effortlessly, without the headaches of manual backend integration, and unlock the full potential of a modern, composable tech stack.
Explore these topics
Salesforce Commerce
As a Salesforce Commerce ISV Partner, we specialise in helping you deliver more value from your Salesforce investment. With proven expertise across Salesforce Commerce, Agentforce and 360, we ensure you stay ahead, reduce operational burdens and focus on what drives revenue.
Composable Commerce
Ready to scale fast and smart? If you want rapid, efficient growth and the confidence of a secure, reliable infrastructure that you control, discover our proven path to composable commerce.
Social Commerce
Boost your profits through social commerce: By interacting with your customers on social media channels and extending your customer journey to social media, you can not only generate more sales, but also strengthen customer loyalty.
Click & Collect
In just a matter of weeks, you can start your individual and fully functional Click & Collect service with us.
Cookieless future
Cookies have long been the backbone of online marketing and personalised experiences. But with cookies disappearing, how will you keep understanding and engaging your customers?
At KPS, we help you build future-proof data strategies that don’t rely on third-party cookies. From first-party data capture to advanced personalisation and analytics, we ensure your marketing stays relevant, targeted, and effective, no matter how the rules change.
SAP Commerce Cloud
As an implementation partner for SAP Commerce Cloud, our “Convert-to-Cloud” programme supports ecommere teams, currently working with SAP Commerce (formerly SAP Hybris), in migrating to SAP Commerce Cloud quickly and effienciently.
SAP CX AI Toolkit
Maximise the value of your SAP Customer Experience platform with the SAP CX AI Toolkit. KPS helps you integrate advanced AI capabilities across Commerce, Marketing, Sales, and Service automating processes, elevating customer experiences, and boosting efficiency. All delivered in a compliant, fully integrated, and SAP-aligned way.
Questions? Contact us to find out more.
Start your journey to unified commerce today
Connect every channel, optimise every touchpoint, and deliver seamless customer experiences with KPS.
Email: uk-sales@kps.com
Stuart Lewis
Head of Growth
