Fashion, Luxury & Lifestyle
No successful customer interaction without a foundation
Fashions come and go faster and faster – and digitalisation is in turbo. This is reason enough to no longer rely on an evolutionary transformation, but to implement changes even more radically and decisively. With our innovative technologies, the central instant platform KPS/style as the foundation for your core business and outstanding components for all customer-oriented interactions, you can do just that: stay one step ahead of the competition. And the best thing is: KPS/style grows and changes with the requirements of the market and your organisation, you can scale as you wish and are always optimally positioned for the future. Let’s take action.
Turning Customers into Fans!
Omnnichannel Deluxe with excellent performance where the customer is – from the point of sales to the scalable shop system in the cloud. In just a few months, KPS expanded CHRIST’s already high-performance online shop into a customer interaction platform. The focus was always on a customer journey that is in no way inferior to the perfect all-round experience and lived trust in the offline business.
Omnichannel platform for the digital future
In the S4 Excellence project, s.Oliver digitalised all flows of goods and values and implemented the SAP Fashion Management Solution and SAP S/4HANA for global finance. The go-live for the finances took place worldwide and the roll-out for the merchandise management and retail processes by brand.
UK E-Commerce Awards: E-Commerce Site Of The Year
We’ve been working with Arsenal Direct, the official online store for Arsenal Football Club, for the last 3 years. We’ve transformed their site – and the resulting KPIs! – redesigning the user experience and allowing the business to scale up fast, with a new platform, increased product lines, and features such as tools for customising football kits and fan-favourite memorabilia.
Harrods
The Golden Record: A holistic 360° customer profile
Discover how KPS helped luxury retailer Harrods achieve a single view of their customer by replacing the legacy IT landscape and transitioning to a customer-centric and unified strategy
Instant Platform for Fashion, Luxury & Lifestyle Brands
Ready-to-use omnichannel platform for wholesale and retail with assortments such as clothing, shoes, accessories, jewellery, watches, eyewear, sporting goods, sports equipment, lingerie or licensed articles. Over 40 business scenarios and use cases from pre-season to past-season. They offer your customers a consistent shopping experience at all touchpoints, an individualised marketing approach and optimise your company’s processes at the same time. React quickly to fashion trends, reduce product-to-market time, achieve high stock turnover rates and service levels and a low returns rate.
Interview
Sascha Bader, Head of E-Commerce Ochsner Sport
“The new shop has gone down extremely well with our customers. Right from the go-live, we noticed a great deal of positive response on social media. With KPS’s help, we’ve succeeded in further enhancing the shopping experience – especially on the smartphone. We have now paved the way for internationalizing our business operation.”
Interview
Lars Radoor Sørensen, Puma SE
„KPS reduces complexity and helps you achieve your goals faster. Speed is a critical factor in today‘s fashion market!”
Interview
Nelson Bastos, CIO @Delvaux
„The choice in favor of KPS was based on its reputation which, for us, makes it one of the best players on the market in terms of fashion solutions and on its experience of working in different companies similar to ours. And it made absolute sense for us to choose KPS to implement and redefine our process in this way.”