Business & Application Management Services
Knowing that business-critical processes are in the best hands
The optimisation of vital business processes, supported user applications and 24/7 stability on-site or in the cloud form part of every company’s day-to-day operational needs. On top of that, changes in the market or products, new business areas or M&A activities may require adjustments to existing systems. With our business and application management service, KPS can support your ongoing operations and the continuous improvement and efficiency of your business processes and application landscape.
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KPS Business Management Services
Continuously increase operational efficiency
We offer agile support in managing the improvement and innovation of your business processes. By calling on our specialists to support your daily operational needs, you can free up your internal resources to focus on other business-critical tasks, improve processes and reduce costs.
KPS Application Management Services
Your application landscape is in good hands with us
We ensure the stability and smooth operation of your user applications. Our managed service is cost-effective and offers complete flexibility in terms of scope and location of service provision – leaving your employees free to work on more strategically important tasks.
Quality, security and stability
Certified reliability
We are committed to delivering the highest quality service, which is why KPS Application & Business Management Services are ISO/IEC 20000 certified. ISO/IEC 20000 is the first international standard for service management quality and specifies the necessary minimum requirements for an organisation’s processes to be able to provide and manage IT services.
We are also a certified SAP Partner Center of Excellence (PCoE), and all of our consultants hold the necessary ITIL certifications.
Our customers entrust us with their most critical processes. We reward them with quality.
An overview of our diverse services:
- Leading textile company: Monitoring of nightly data loading for planning and reporting.
- European electronics wholesaler: 24/7 monitoring and support of cloud-based CRM and marketing systems.
- Sporting goods retailer: Monitoring the web shop and CRM systems during Black Week.
- European media group: Cloud hosting, operation and support of the content management platform.
- Fashion group: Operational support for several business units.
- Food Retailer: Provision and operation of a test factory.
ISO/IEC 2000 confirms to our customers the efficient use of time and resources at KPS and the high quality of our services.
